Welcome to www.rawahonline.com (“Website” ). The Website is owned and operated by Krete, Inc (“Rawah,” “we,” “us,” or “our”) and provides the content, promotions, credits, applications, products, features and services available on the Website to you (collectively “Services”), subject to the following terms and conditions, our Privacy Policy (LINK) and other terms and conditions and policies which you may find throughout our Website in connection with certain functionality, features or promotions as well as customer service, or Services, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”), without limitation or qualification.

1. Agreement to Terms

By visiting our Website and/or using the Services in any manner, including, but not limited to visiting, browsing, or making purchases through the site, you consent to and agree to be bound by these Terms and Conditions. If you do not agree with the Terms and Conditions, do not use this Website, the Services, or make purchases. These Terms and Conditions apply to all users of the Website and the Services, whether registered, or unregistered, including any user who contributes content, information, or other materials to the Website or Services, or users who make purchases.

By accessing or using this Website or Services, or making a purchase, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. You acknowledge that this agreement is supported by reasonable and valuable consideration, including but not limited to, your use of the Website and receipt of data, materials, and information available through the Website. You may only use the services available on this Website, or make a purchase, if you are capable of forming a binding contract with us and are not barred from using the Website or Services under applicable law. By using the Website or Services, or making a purchase, you agree to these Terms and Conditions. If you do not agree, do not use the Website or Services, or make a purchase.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE “DISPUTES” SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

2. Privacy

Review our Privacy Policy so that you may understand our privacy practices, which also govern your use of our Website. This Privacy Policy will include information on how we collect and use your information.

3. Your Obligations and Responsibilities

You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence; (b) have not previously been suspended or removed from this Website; (c) do not have more than one (1) account at any given time for this Website; and (d) you will only provide us with true, accurate, current and complete information if you register for an account and/or Orders (defined below). If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Website or the services (or any portion thereof).

In the access or use of the Website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Website. You shall act always in accordance with the all laws, custom and in good faith. You may not make any change or alteration to the Website or any Content, Services, or services that may appear on this Site and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Rawah.

We also reserve the right to access, read, preserve and disclose any information or content as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce these Terms and Conditions, including, without limitation, the investigation of potential violations hereof; (iii) detect, prevent or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect the rights, property or safety of us, our users and the public.

You may not use any robot, spider, other automatic device or manual process to monitor or copy the Website or any content or information contained therein. You may not interfere or attempt to interfere in any manner with the proper functioning of the Website. By accessing or participating in the Website, you agree that you will not provide to Rawah or the Website any viruses, worms, time bombs and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information and you will not submit any content that may create liability for Rawah.

4. Registration

To sign up for access to some or all of the Services, you must register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use as a username a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services, breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

5. Purchase Related Policies

The products, services, and Services available on the Website, and any samples thereof we may provide to you, are for personal, non-commercial, use only. You may not sell, resell, redistribute, export, or use for any other commercial purpose, any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions, or for any other reason, at our discretion. We also reserve the right to cancel or modify orders that would cause violations of local laws and regulations if purchased or processed in, or shipped to, a particular location. The rights you have under these Terms and Conditions are personal to you and are non-transferable.

Certain of our Services, including the purchase of any products offered by us, may be subject to payments now or in the future (the “Paid Services”). Please see our FAQ for a description of the current Paid Services, our shipping terms, exchange, cancellation, return, and refund policies. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms and Conditions.

You may place an order for Paid Services at any time (subject to any planned or unplanned downtime). You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Pay Now” button on the checkout page. An order submitted by you constitutes a legally binding offer given by you to us to purchase the Paid Services specified in that order, subject to these Terms and Conditions, at the price and on the terms stated when you sign up or place your order. All orders are subject to acceptance by us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions, or for any other reason, in our sole discretion. We also reserve the right to cancel or modify orders that would cause violations of local laws and regulations if purchased or processed in, or shipped to, a particular location. Your order will not be considered accepted until we have received payment of the purchase price of your order. We may send an acknowledgment of our receipt of your order to the email address you provide, after your payment for the order has been processed, so that you may print the information for your records. Our liability to fulfill the order ends upon delivering the good to the carrier. Risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier.

Please note that we cannot offer refunds, exchanges or customer service for products that have been acquired from an unauthorized reseller, including, but not limited to, any seller on Amazon, eBay or similar online marketplaces.

6. Fraud Protection

We reserve the right to refuse to process any order for any reason, at our discretion, including due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud, unauthorized or illegal activity, or for any reason, at our discretion. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

7. Accuracy of Information

We attempt to be as accurate as possible when describing our Content, products and Services; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, shades, tones or other content available on the Website are accurate, complete, reliable, current, or error-free. From time to time there may be information on the Website that is in error, including with respect to descriptions, pricing and availability. We reserve the right to correct those errors and to change or update information at any time without prior notice (including after you have submitted your order). You acknowledge that all Content accessed by you while using the Website or Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Website or Services is or will continue to be accurate.

Our product descriptions and content are for educational and informational purposes only. We manufacture and sell cosmetics, so none of the statements on the Website have been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. We are not offering products to diagnose, treat, cure or prevent any condition or disease. The Website is not a substitute for medical advice from your own health care practitioner. Please test all products before use. While we try to make sure that all Content contained in the Services and on the Website (other than any user-generated content, if applicable) is correct, it is not intended to amount to authority or advice on which reliance should be placed. Information made available through the Services and Website is not a substitute for information from experts or professionals in the applicable area. You acknowledge that all Content accessed by you while using the Services and Website is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services or Website is or will continue to be accurate.

Additionally, we attempt to be as accurate as possible when advertising, and publicly sharing information about Rawah, and Krete’s products and services; however, to the extent permitted by applicable law, we do not warrant any information that is found off of the Rawah website (www.rawahonline.com), and we do not warrant any information that has not been approved by Rawah. By agreeing, you fully and willfully acknowledge that any advertisement, search result, or other information that you saw in a location outside of Rawah’s website, including but not limited to content relating to the company Rawah, brand Rawah, Rawah’s products, Rawah’s services, or anything relating to Rawah in any capacity, are for educational and informational purposes only, and may not be fully accurate. You agree not to file suit, or seek any damages, either alone or jointly with others, or in a class action suit, to accuse Rawah, in any capacity, of false advertisement, or similar claims.

8. Availability of Content

We do not guarantee that any Content will be made available on the Website or through the Services. We reserve the right, but do not have any obligation, to (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms and Conditions), or for no reason at all and (ii) remove or block any Content from the Services or Website.

9. Intellectual Property

All content available on the Website, and its look and feel, including but not limited to text, information, data, illustrations, products, written posts and comments, software scripts, interactive features and other content generated, produced or otherwise made accessible on or through the Services or Website, graphics, logos, button icons, images, photographs, artwork, interfaces, audio clips, video clips, data compilations and software, and the compilation thereof (collectively, the “Content”) is the property of Rawah, and is protected by Pakistan, international and state laws, including laws governing copyrights, patents, and trademarks and unfair competition.

The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of Rawah in the Pakistan and other countries, and are protected by Pakistan and international trademark laws.

Except as set forth in the limited licenses in Section below, or as required under applicable law, neither the Content, Trademarks nor any portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. Requests for permission should be directed to our California office via email at Info@rawahonline.com.

This Website offers the ability to post reviews, survey responses, comments, images, audio, video, and generate other user created content, with either your account, without your account, or linked social media profile (“User Content”). If you choose to submit User Content, you grant Rawah a non-exclusive, transferable, sublicenseable (through multiple tiers), fully paid, worldwide, royalty-free license to use, copy, modify (including, without limitation, your name and likeness, photographs and testimonials) for any purpose whatsoever, commercial or otherwise, publicly display and reproduce, and distribute copies of any and all portion of your content in connection with our products and services, on this Website or another, without compensation to you. You also hereby do and shall grant each user of the Website and/or the Services a non-exclusive, perpetual license to access your User Content through the Site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content, including after your termination of your Account or the Services. You represent that all of the User Content submitted by you is accurate, complete, up-to-date and in compliance with all applicable laws, rules and regulations. User Content that you submit must not: (i) contain any content that infringes intellectual property rights, data protection or privacy rights of an individual; (ii) be defamatory or threatening; (iii) impersonate any person or entity; (iv) contain unauthorized advertising; or (v) transmit or distribute any virus and/or other code that has contaminating or destructive elements. We make no representations, warranties or guarantees with respect to any user generated content that you access on or through the Services. Further, it is your responsibility when generating User Content to ensure that you have all rights necessary to grant us the license rights in your User Content. You represent and warrant that no part of your User Content will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. We expand further on your representations and warrantees for all of the User Content that you submit to Rawah below.

By submitting User Content to Rawah and using the Website or Services, you represent and warrant that:

You understand you are participating in a public forum and that your User Content and other personal information will be available to all other users of the Website and Services, and potentially Third Party Sites;

You are the sole author and owner of the intellectual property and other rights thereto (or have the necessary licenses, rights, consents and permissions to use and provide a non-exclusive license to Krete to use all intellectual property and other rights thereto to enable inclusion and use of the User Content in the manner contemplated by the Website and Services and these Terms and Conditions);

You understand that your User Content may be utilized and distributed by Rawah in its marketing materials, including but not limited to, www.rawahonline.com, Rawah emails, social channels, social media channels, Rawah SMS or Text messages, and store materials;

10. Intellectual Property Complaints

We respect the intellectual property of others. If you believe that a work has been copied or used on this Website in a way that constitutes trademark, right of publicity, copyright infringement, or violation of the Digital Millennium Copyright Act (“DMCA”), please use the information below to contact us. Please provide all relevant information to support your copyright complaint so that we can quickly and effectively take action as required.

Support Instructions:

For support regarding the Program, text “HELP” to the number you received messages from or email us at info@krete.club. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

CONTACT

If you have any questions regarding these Terms and Conditions, please contact us at Info@rawahonline.com. For any intellectual property complaints, intellectual property licensing requests or demand for arbitration, contact us by email at Info@rawahonline.com

You may contact us at the following address: H. 1148 E Near Masjid Dawat-ul-Haq, Lane 6 Wahdat Colony, Range road, Rawalpindi